Community Services

 

305 Century Parkway
Allen City Hall, First Floor
Allen, TX 75013

214.509.4500

214.509.4590

Link: Community Services website

Business Hours
Mon-Fri: 8 a.m. to 5 p.m.

24-Hour Water/Sewer Emergency
214.509.4530

Water Restrictions Hotline
214.509.3111


Keep Allen Beautiful 

305 Century Parkway
Allen, TX 75013

Allen, TX 75013

214.509.3100

214.509.4567


Hours
Mon-Fri: 8 a.m. to 5 p.m.

Keep Allen Beautiful logo

Affiliate of:
Keep America Beautiful
Keep Texas Beautiful
KTB Proud Community


Utility Billing 

305 Century Parkway
Allen City Hall, First Floor
Allen, TX 75013

214.509.4560

214.509.4567


Link: Utility Billing website

Business Hours
Mon-Fri: 7 a.m. to 5:30 p.m.

24-Hour Water/Sewer Emergency
214.509.4530


Trash & Recycling 

CWD: 972.392.9300, Option 2

Allen Waste Services: 214.509.4551

Use the CWD App to report a trash/recycling issue (available on the App Store and Google Play)

Use the MyAllen App to request HHW collection



Water & Sewer 
Directions

900 S. Greenville Avenue
Allen Municipal Service Center
Allen, TX 75002

214.509.3100

214.509.4530

214.509.3146

Link: Water & Sewer website

The City of Allen’s Water and Sewer Operations are responsible for operating, maintaining and repairing water lines, valves, fire hydrants, sewer lines and manholes. This division also provides field assistance to customers, inspectors and contractors.


Water Conservation 

305 Century Parkway
Allen City Hall, First Floor
Allen, TX 75013

214.509.4585

Link: Sign up for our quarterly newsletter

Sign up for our quarterly Water Conservation newsletter

Water Billing Questions
214.509.4560

Report Water Violations
214.509.3111 or report online using MyAllen

24-Hour Water/Sewer Emergency
214.509.4530

Rebate Program
214.509.4553


water sense partner logo

Alliance for Water Efficiency logo