Show All Answers

1. What is the main source of City information?

While we use a variety of communication outlets, the City website is always the primary and best source for news and information. Emergency notices and alerts will always be posted on the City’s home page before shared through social media accounts.

2. How can I receive ongoing news and event information?

Stay informed about City of Allen news and events by subscribing to news/event alerts, signing up for our e-newsletters and following our social media accounts listed at CityofAllen.org/StayConnected.

3. How can I watch public meetings?

Allen City Television provides live coverage and on-demand viewing of City Council meetings and Planning & Zoning Commission meetings.

• Watch previous Allen City Council meetings
• Watch previous Allen Planning & Zoning Commission meetings

You can watch live meeting coverage on the ACTV website, at YouTube.com/AllenCityTV or on Spectrum Channel 16, Frontier Channel 15, Grande Cable Channel 15 and AT&T U-verse Channel 99.

4. Why does the City focus primarily on digital/online communication?

Due to the significant expense of printing and mailing, the City of Allen has relied more heavily on digital/online communication channels to be more cost efficient with taxpayer dollars. As population has grown and use of social media became more prominent, we have used these digital channels to provide instant updates to our increasingly connected residents. However, based on results of our 2019 Communication Survey, we are investigating ways to use cost-effective printed materials to supplement our digital-focused strategy.